As the situation around the 2019 Novel Coronavirus (COVID-19) continues to develop, our paramount concern has been for the health and safety of our clients and associates for this reason we will temporarily adjust our clinic hours, now closing at 6 pm during the week to allow for nightly deep cleaning of our facilities. As news continues to develop rapidly, we’re sharing the latest on the virus and how Heritage Urgent & Primary Care, the NC Dept. of Health and the CDC are responding.

As the situation around the 2019 Novel Coronavirus (COVID-19) continues to evolve,  the health and safety of our clients and associates remains our number one priority, for this reason we are following all CDC and NC Department of Health recommendations regarding masks, handwashing, social distancing, and office sanitizing.

Acute Care Injuries
Wake Forest & Raleigh Locations

Splint broken bone  hand Injured in blur background

Acute Care Injuries
Wake Forest & Raleigh Locations

the highest quality, cost effective and time efficient care possible

Choose Heritage Urgent & Primary Care for for Your Acute Care Injuries

At Heritage Urgent and Primary Care, we are committed to helping you live a healthier lifestyle by providing you with acute care should a severe illness, injury, or urgent medical condition occur, provided your issue is not risking disability or life threatening. For all other issues, our clinic can treat a wide range of issues, providing you with personalized, expedient care at a significantly lower cost than receiving treatment at an Emergency Department.

Some of the more common injuries we treat include:

  • Fractures
  • Burns
  • Cuts and lacerations
  • Strain or sprain of the knee, ankle, or shoulder
  • Injuries from car accidents
  • Injuries from falls
  • Neck and Back Pain

Some of the more common acute care illnesses we treat include:

  • Flu(influenza)
  • Strep throat
  • Bronchitis and Upper Respiratory Infections
  • Allergies and asthma
  • Mono
  • Ear Infections and other ENT concerns
  • Gastrointestinal symptoms, including Abdominal Pain, Nausea, Vomiting, and Diarrhea
  • Urinary Tract Infections
  • STD’s
  • Kidney Stones

Wake Forest, NC Location

620 Dr Calvin Jones Hwy, #212
Wake Forest, NC 27587
Phone (919) 761-5678
Fax (919) 761-5680

Monday - Friday

Raleigh, NC Location

13271 Strickland Rd. #120
Raleigh, NC 27613
Phone (919) 741-4677
Fax (919) 741-6349

Monday - Friday

Walk-in availability
Contact Heritage.

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the highest quality, cost effective and time efficient care possible

Putting CARE Back in Healthcare

At Heritage Urgent & Primary Care, we proudly offer client centered, efficient, value-based, high-quality healthcare in a comfortable environment. Our highly trained and professional staff are committed to providing you with care as quickly as possible, while still taking the time to listen to your concerns, answer your questions, and explain what treatment options are recommended for your particular case. To learn more about primary care or primary care services offered at our clinic, or to schedule an appointment, please refer to the following.

Patient-Centered Medical Home model

Examples of Acute Care Needs

Acute Bleeding

Injuries that will not stop bleeding require immediate medical attention to address the issue before the patients goes into shock. If you visit our clinic to address acute bleeding, we will first assess your injury to determine the appropriate treatment. Patients who require acute care to treat deep wounds may require stitches to close the wound and stop the bleeding.

Acute Injuries

Strains, burns, sprains and fractures can cause short and long-term issues if they are not treated. Treatment options may include bandages placed over wounds or burns to reduce your risk of infection and speed up the healing process or wraps, splints, or casts to immobilize limbs that have been injured and prevent the injury from worsening. Treatment may also involve prescribed medication to help relax your muscles and/or manage pain.

Digestive Symptoms

Patients who have persistent diarrhea and/or vomiting run the risk of developing complications, including dehydration. If you have had diarrhea or been vomiting for more than one or two days, our providers can identify the underlying issue and provide proper medication to treat the issue. Patients who are dehydrated may also be given IV fluids to correct electrolyte imbalance and alleviate other symptoms. If the cause of your digestive issues is not immediately identifiable, we will order tests to determine if you have gallbladder disease, ulcers, gallstones, or some other digestive condition.

Urinary Symptoms

Kidney and/or bladder infections can develop if bacteria get into the urinary tract. Common symptoms of a urinary tract infection include incontinence or situational-incontinence when you cough, sneeze, or engage in physical activity. If you experience pain or difficulty while urinating, or if you have noticed blood in your urine, schedule an appointment today. Doing so can prevent the condition or infection from worsening.

Two Convenient Walk-In Clinics

time efficient primary & Urgent Care care

Your Time Matters. Choose Heritage.

We offer a range of services, including management of chronic disease, ongoing illness follow-up care, and if necessary, referral coordination to high value specialists. Our clinic offers same day primary care appointments and immediate walk-in availability and can provide you and your family with a range of health services, including urgent, acute, immediate, and walk in health care needs. We also provide services during early morning hours and after hours and during the weekend. To ensure you receive high quality care, our office utilizes state of the art facilities and equipment, including a large procedural room for performing procedures such as orthopedic splinting and/or wound repairs. Our clinic can also take on-site digital x-rays and work with local imaging centers to perform a wide array of diagnostic exams, including CT scans and/or ultrasound. We also perform a broad range of laboratory services for onsite and send out labs, and can perform gynecologic testing and exams, pregnancy tests, urinalysis, vaccines, rapid flu tests, and strep tests.

Advanced Primary & Urgent Care

Comprehensive Services.Choose Heritage.

We offer healthcare services for a wide range of issues, including diabetes, asthma, hypertension, and much more. For additional information about offered services, which range from health and wellness screenings, chronic disease management, and acute care management, please refer to the following, or call or visit our office.

time efficient primary & Urgent Care care

Two Convenient Locations. Visit Heritage.

At Heritage Urgent & Primary Care, your health and quality of life are important to us, and we are committed to providing you with the care you need. To ensure you receive necessary care, we offer weekend, extended, and walk in flexibility, as well as 24-hour phone coverage for established Primary Care patients. Every effort will be made to attend to walk-in Urgent Care patients within 24 hours.

If you would like to learn more about our clinic and/or services, or if you require emergency care, please refer to our office and contact information provided below. We do encourage patients to schedule appointments ahead of time if possible, and for walk-in patients to call in advance if possible

the highest quality, cost effective and time efficient care possible

Cost of Care Transparency
at Heritage Urgent & Primary Care

A visit to the emergency room or hospital can cost a substantial amount of money and take much longer for you to receive the care you need. At Heritage Urgent & Primary Care, our board-certified providers can provide you with high-quality care in a timely and cost-effective manner. If you require health services and are concerned about the cost involved, please refer to the following overview of our clinic’s policies. If you have any additional questions concerning billing, insurance, and/or payment options, please contact our staff.

Understand Insurance and Medicare/Medicaid

All visits are billed under Primary Care and are subject to your Primary Care Copay. We accept Medicare and are In-Network with most major insurance providers. Unfortunately we do not participate with Medicaid at this time. If co-payments are required by your insurance plan, this will be collected in full prior to your appointment at check in. If you are not able to pay your co-payment, it may be necessary to reschedule your appointment. It is also important to be aware that not all services are covered through insurance plans. If your insurance company determines that a service is not covered, it will be your responsibility to pay the remaining balance.

Out-of-Network and
Self-pay Accounts

Insurance is not required for patients to be seen at Heritage Urgent & Primary care. If you do not have active insurance coverage or if our providers are out of network with your insurance, you will be considered a self-pay patient. This includes Medi-share and other healthcare sharing policies as they are not considered insurance. Self-pay patients are responsible for the entire charge of the appointment and payment will be collected in full at the time of service.  Our practices are not required to file a claim or submit any documentation to a third party. Our self-pay patients follow a discounted fee schedule as a practice courtesy. If you are self-pay and would like to know the cost of a treatment prior to your visit, please call our office to speak with one of our administrative assistants.

Further Payment and
Insurance Information

You will need to provide your current insurance information and bring your insurance card with you to your first visit. We also ask that you bring your card to subsequent visits so we can update your records as needed. Our staff will also help ensure that you maximize your insurance benefits and will file your claims and provide any necessary information to your insurance company.