Heritage Urgent & Primary Care Centers

Respiratory Illnesses & Infection
Wake Forest & Raleigh Locations


Respiratory Illnesses & Infection
Wake Forest & Raleigh Locations

the highest quality, cost effective and time efficient care possible

Choose Heritage Urgent & Primary Care for Your
Respiratory Illnesses & Infection
in Wake Forest & Raleigh

Respiratory tract infections are any infection of the lungs, airways, throat, or sinuses. The most common type of respiratory infection is the common cold. Respiratory infections are distinguished as being upper or lower depending on what area they impact. Respiratory infections that impact the neck up are classified as upper respiratory infections, whereas respiratory infections that impact the chest area are classified as lower respiratory infections.

Upper respiratory infections affect the throat, sinuses, and nose and include the common cold, sinus infection, laryngitis, tonsillitis, and the mild flu. The most common symptom of an upper respiratory infection is coughing but may also include achy muscles, sneezing, sore throat, headache, and a runny or stuffy nose.

Lower respiratory infections may be found in your breathing airways or lungs and are caused by viral or bacterial infections like bronchitis, bronchiolitis, severe flu, tuberculosis, or pneumonia. Common symptoms of a lower respiratory infection include coughing (which may produce phlegm and mucus), wheezing while exhaling, chest tightness, and shortness of breath.

Wake Forest, NC Location

620 Dr Calvin Jones Hwy, #212
Wake Forest, NC 27587
Phone (919) 761-5678
Fax (919) 761-5680

Monday - Friday

Raleigh, NC Location

13271 Strickland Rd. #120
Raleigh, NC 27613
Phone (919) 741-4677
Fax (919) 741-6349

Monday - Friday

Walk-in availability
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the highest quality, cost effective and time efficient care possible

Putting CARE Back in Healthcare

At Heritage Urgent & Primary Care, we proudly offer client centered, efficient, value-based, high-quality healthcare in a comfortable environment. Our highly trained and professional staff are committed to providing you with care as quickly as possible, while still taking the time to listen to your concerns, answer your questions, and explain what treatment options are recommended for your particular case. To learn more about respiratory illnesses and infections or to schedule an appointment to treat a respiratory illness and infection, please refer to the following.

client centered healthcare

Causes of Respiratory Infections

Respiratory infections are highly infectious and can be spread through direct or indirect contact. For example, failing to cover your mouth when you sneeze or cough while you have an infection will release droplets of fluid that contain the virus into the air. Additionally, touching an object or surface that has been touched by someone with the virus can also spread the infection, which is why it is so important to consistently wash your hands, especially during flu season.

Typically, upper and lower respiratory illnesses can be treated with over-the-counter decongestants, nasal sprays and Motrin or Tylenol, along with bedrest and staying hydrated. Antibiotics are typically not necessary unless the infection is bacterial in nature. If your symptoms continue or worsen, it is important to contact our office to determine if your respiratory illness is a more serious condition, such as COPD, asthma, or pneumonia. This is especially important for children, the elderly (anyone over the age of 65), and individuals with a compromised immune system. Once the underlying cause of your respiratory illness has been determined, you can begin to effectively treat the issue and restore yourself back to good health.

Two Convenient Walk-In Clinics

time efficient primary & Urgent Care care

Your Time Matters. Choose Heritage.

We offer a range of services, including management of chronic disease, ongoing illness follow-up care, and if necessary, referral coordination to high value specialists. Our clinic offers same day primary care appointments and immediate walk-in availability and can provide you and your family with a range of health services, including urgent, acute, immediate, and walk in health care needs. We also provide services during early morning hours and after hours and during the weekend. To ensure you receive high quality care, our office utilizes state of the art facilities and equipment, including a large procedural room for performing procedures such as orthopedic splinting and/or wound repairs. Our clinic can also take on-site digital x-rays and work with local imaging centers to perform a wide array of diagnostic exams, including CT scans and/or ultrasound. We also perform a broad range of laboratory services for onsite and send out labs, and can perform gynecologic testing and exams, pregnancy tests, urinalysis, vaccines, rapid flu tests, and strep tests.

Advanced Primary & Urgent Care

Comprehensive Services.Choose Heritage.

We offer healthcare services for a wide range of issues, including diabetes, asthma, hypertension, and much more. For additional information about offered services, which range from health and wellness screenings, chronic disease management, and acute care management, please refer to the following, or call or visit our office.

the highest quality, cost effective and time efficient care possible

Cost of Care Transparency
at Heritage Urgent & Primary Care

A visit to the hospital or emergency room to treat a respiratory illness or infection can cost a substantial amount of money and take much longer for you to receive the care you need. At Heritage Urgent & Primary Care, our board-certified providers can provide you with high-quality care in a timely and cost-effective manner. If you require health services and are concerned about the cost involved, please refer to the following overview of our clinic’s policies. If you have any additional questions concerning billing, insurance, and/or payment options, please contact our staff.

Understand Insurance and Medicare Medicaid

All visits are billed under Primary Care and Primary Care Copay. We accept Medicare and are In Network with most major insurance providers and are happy to provide you with a list of accepted providers to ensure you are covered. If co-payments are required by your insurance plan, this will need to be paid prior to your appointment before check in. If you are not able to pay your co-payment, it may be necessary to reschedule your appointment. It is also important to be aware that not all services are covered through insurance plans. If your insurance company determines that a service is not covered, it will be your responsibility to pay the remaining balance.

Out-of-Network and
Self-pay Accounts

If you are not covered by insurance, or if your provider is out of network, you will be responsible for the entire charge of the appointment. If you are not able to pay the full balance of your bill, please contact our billing office at 866-557-2612. We are committed to ensuring that you receive the care you need and will do our best to help set up a payment plan to cover the costs of your care.

Further Payment and
Insurance Information

You will need to provide your current insurance information and bring your insurance card with you to your first visit. We also ask that you bring your card to subsequent visits so we can update your records as needed. Our staff will also help ensure that you maximize your insurance benefits and will file your claims and provide any necessary information to your insurance company.

time efficient primary & Urgent Care care

Two Convenient Locations. Visit Heritage.

At Heritage Urgent & Primary Care, your health and quality of life are important to us, and we are committed to providing you with the care you need. To ensure you receive necessary care, we offer weekend, extended, and walk in flexibility, as well as 24-hour phone coverage for established Primary Care patients. Every effort will be made to attend to walk-in Urgent Care patients within 24 hours.

If you would like to learn more about our clinic, schedule an appointment to treat respiratory illness and/or infection, or if you require emergency care, please refer to our office and contact information provided below. We do encourage patients to schedule appointments ahead of time if possible, and for walk-in patients to call in advance if possible.