Family Medicine
Wake Forest & Raleigh Locations

Family Medicine Wake Forest Raleigh NC

Family Medicine
Wake Forest & Raleigh Locations

the highest quality, cost effective and time efficient care possible

Choose Heritage Urgent & Primary Care for Your Family Medicine in Wake Forest & Raleigh

At Heritage Urgent and Primary Care, we are committed to providing you and your family with comprehensive support that extends beyond simply checking vitals, giving wellness exams, and treating ailments. Our clinic offers a comprehensive range of family medical support, including pediatric care, men’s healthcare services, women’s healthcare services, senior healthcare services, care management, and specialty services like nutrition and behavioral health and much more.

One of the most important features that our primary care clinics offer to your family is continuity of care, in addition to extended and weekend hours, allowing more access to all you and your families medical needs. Because we provide you with health care support as you and your children age, we are able to establish a relationship and develop a thorough understanding of you and your family’s medical history. This level of support also allows us to better manage you and your family’s health needs, coordinate hospital visits, and assist you in navigating lifestyle changes.

Wake Forest, NC Location

620 Dr Calvin Jones Hwy, #212
Wake Forest, NC 27587
Phone (919) 761-5678
Fax (919) 761-5680

Monday - Friday

Raleigh, NC Location

13271 Strickland Rd. #120
Raleigh, NC 27613
Phone (919) 741-4677
Fax (919) 741-6349

Monday - Friday

Walk-in availability
Contact Heritage.

We Love Your Feedback
Fill Out Our Feedback.

the highest quality, cost effective and time efficient care possible

Putting CARE Back in Healthcare

At Heritage Urgent & Primary Care, we proudly offer client centered, efficient, value-based, high-quality healthcare in a comfortable environment. Our highly trained and professional staff are committed to providing you with care as quickly as possible, while still taking the time to listen to your concerns, answer your questions, and explain what treatment options are recommended for your particular case. To learn more about family medicine services offered at our clinic, or to schedule an appointment, please refer to the following.

Patient-Centered Medical Home model

Responsibilities for Care

At Urgent Care, we work under a patient-centered medical home model. The patient-centered medical home model delivers care in a manner that is team-based, comprehensive, patient- centered, accessible, coordinated, and focused on safety and quality. We meet our patients where they are and treat everyone with compassion, dignity, and respect. By providing you with the care you need at the right place, the right time, and in a manner best suited to your needs, you will receive optimal health care tailored to your unique needs.

As your partners and providers in health care, we are committed to the following:

  • Ensure you are an active participant in your own health care
  • Listen to and answer your concerns and questions
  • Make sure you clearly understand all aspects of your health care, including treatment goals, medication management, and lab results
  • Develop an action plan and health goals that are attainable and easy to understand
  • Refer you to hospitals and specialists if needed and continue to follow the care you receive from these providers
  • Provide necessary care during office hours and helping schedule appointments that work with your schedule
  • Provide educational materials to improve your ability to self-manage your care
  • Communicate with you as a partner in your care

As partners in your care, we ask that you and your family commit to doing the following:

  • Play an active role in your health care
  • Prepare questions ahead of appointments and let us know if there is anything you do not understand or would like additional information about
  • Communicate any issues that are affecting your life and request needed supports
  • Collaborate with us as we develop your action plan and track your progress
  • Contact us directly if you require medical care (unless it is a medical emergency)
  • Provide us with any updates to your health or care you have received outside of our clinics
  • Fill prescriptions on time and use them as directed
  • Communicate any negative reactions to prescription medication
  • Make sure your personal information and insurance information are up to date
  • Keep scheduled appointments

Two Convenient Walk-In Clinics

time efficient primary & Urgent Care care

Your Time Matters. Choose Heritage.

We offer a range of services, including management of chronic disease, ongoing illness follow-up care, and if necessary, referral coordination to high value specialists. Our clinic offers same day primary care appointments and immediate walk-in availability and can provide you and your family with a range of health services, including urgent, acute, immediate, and walk in health care needs. We also provide services during early morning hours and after hours and during the weekend. To ensure you receive high quality care, our office utilizes state of the art facilities and equipment, including a large procedural room for performing procedures such as orthopedic splinting and/or wound repairs. Our clinic can also take on-site digital x-rays and work with local imaging centers to perform a wide array of diagnostic exams, including CT scans and/or ultrasound. We also perform a broad range of laboratory services for onsite and send out labs, and can perform gynecologic testing and exams, pregnancy tests, urinalysis, vaccines, rapid flu tests, and strep tests.

Advanced Primary & Urgent Care

Comprehensive Services.Choose Heritage.

We offer healthcare services for a wide range of issues, including diabetes, asthma, hypertension, and much more. For additional information about offered services, which range from health and wellness screenings, chronic disease management, and acute care management, please refer to the following, or call or visit our office.

the highest quality, cost effective and time efficient care possible

Cost of Care Transparency
at Heritage Urgent & Primary Care

A visit to the emergency room or hospital can cost a substantial amount of money and take much longer for you to receive the care you need. At Heritage Urgent & Primary Care, our board-certified providers can provide you with high-quality care in a timely and cost-effective manner. If you require health services and are concerned about the cost involved, please refer to the following overview of our clinic’s policies. If you have any additional questions concerning billing, insurance, and/or payment options, please contact our staff.

Understand Insurance and Medicare Medicaid

All visits are billed under Primary Care and Primary Care Copay. We accept Medicare and are In Network with most major insurance providers and are happy to provide you with a list of accepted providers to ensure you are covered. If co-payments are required by your insurance plan, this will need to be paid prior to your appointment before check in. If you are not able to pay your co-payment, it may be necessary to reschedule your appointment. It is also important to be aware that not all services are covered through insurance plans. If your insurance company determines that a service is not covered, it will be your responsibility to pay the remaining balance.

Out-of-Network and
Self-pay Accounts

If you are not covered by insurance, or if your provider is out of network, you will be responsible for the entire charge of the appointment. If you are not able to pay the full balance of your bill, please contact our billing office at 866-557-2612. We are committed to ensuring that you receive the care you need and will do our best to help set up a payment plan to cover the costs of your care.

Further Payment and
Insurance Information

You will need to provide your current insurance information and bring your insurance card with you to your first visit. We also ask that you bring your card to subsequent visits so we can update your records as needed. Our staff will also help ensure that you maximize your insurance benefits and will file your claims and provide any necessary information to your insurance company.

time efficient primary & Urgent Care care

Two Convenient Locations. Visit Heritage.

At Heritage Urgent & Primary Care, your health and quality of life are important to us, and we are committed to providing you with the care you need. To ensure you receive necessary care, we offer weekend, extended, and walk in flexibility, as well as 24-hour phone coverage for established Primary Care patients. Every effort will be made to attend to walk-in Urgent Care patients within 24 hours.

If you would like to learn more about our clinic and/or family medicine services, or if you require emergency care, please refer to our office and contact information provided below. We do encourage patients to schedule appointments ahead of time if possible, and for walk-in patients to call in advance if possible.