Heritage Urgent and Primary Care is accepting asymptomatic patients for COVID testing and offer appointments for antibody testing. For both asymptomatic, symptomatic and sick patients we are offering COVID testing In-Office or Curbside (Weather Permitting)! Schedule Your Appointment Today (it would expedite your check in process if you download and complete your paperwork prior to curbside arrival).

As the situation around the 2019 Novel Coronavirus (COVID-19) continues to develop, our paramount concern has been for the health and safety of our clients and associates for this reason we will temporarily adjust our clinic hours, now closing at 6 pm during the week to allow for nightly deep cleaning of our facilities. As news continues to develop rapidly, we’re sharing the latest on the virus and how Heritage Urgent & Primary Care, the NC Dept. of Health and the CDC are responding.

Heritage Urgent and Primary Care is accepting asymptomatic patients for COVID testing and offer appointments for antibody testing. For both asymptomatic, symptomatic and sick patients we are offering COVID testing In-Office or Curbside (Weather Permitting)! Schedule Your Appointment Today (it would expedite your check in process if you download and complete your paperwork prior to curbside arrival).

As the situation around the 2019 Novel Coronavirus (COVID-19) continues to develop, our paramount concern has been for the health and safety of our clients and associates for this reason we will temporarily adjust our clinic hours, now closing at 6 pm during the week to allow for nightly deep cleaning of our facilities. As news continues to develop rapidly, we’re sharing the latest on the virus and how Heritage Urgent & Primary Care, the NC Dept. of Health and the CDC are responding.

Heritage Urgent & Primary Care Centers

Ear Infection
Wake Forest & Raleigh Locations

Close-up Of Female Doctor Examining Boy's Ear With An Otoscope

Ear Infection
Wake Forest & Raleigh Locations

the highest quality, cost effective and time efficient care possible

Choose Heritage Urgent & Primary Care for Your
Ear Infection
in Wake Forest & Raleigh

An ear infection develops due to a virus or bacterium in the middle ear. Ear infections are more common in children than adults and are often the result of another illness, such as allergies, flu, or the cold, which can cause swelling and congestion of the throat, nasal passages, and eustachian tubes. The eustachian tubes, which run from the middle ear to the back of the throat, are responsible for draining secretions, refreshing air in the ear, and regulating middle ear air pressure. If these become blocked, fluid can build up which can become infected and cause an ear infection to develop.

Wake Forest, NC Location

620 Dr Calvin Jones Hwy, #212
Wake Forest, NC 27587
Phone (919) 761-5678
Fax (919) 761-5680

Raleigh, NC Location

13271 Strickland Rd. #120
Raleigh, NC 27613
Phone (919) 741-4677
Fax (919) 741-6349

Walk-in availability
Contact Heritage.

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the highest quality, cost effective and time efficient care possible

Putting CARE Back in Healthcare

At Heritage Urgent & Primary Care, we proudly offer client centered, efficient, value-based, high-quality healthcare in a comfortable environment. Our highly trained and professional staff are committed to providing you with care as quickly as possible, while still taking the time to listen to your concerns, answer your questions, and explain what treatment options are recommended for your particular case. To learn more about ear infections, or to schedule an appointment to treat an ear infection, please refer to the following.

client centered healthcare in a comfortable environment

Common Symptoms of Ear Infection

Although everyone may have a slightly different presentation, the most common symptoms of ear infection for adults include the following:

  • Fluid from the ear
  • Poor hearing
  • Ear pain

These symptoms may also indicate another medical condition, so it is important to seek medical support if you are experiencing these symptoms so an accurate diagnosis can be determined.

Common symptoms and signs of an ear infection in children include:

  • Pulling or tugging their ear
  • Difficulty sleeping
  • Crying more than normal
  • Trouble responding to or hearing sounds
  • Experience ear pain, especially while lying down
  • Fussiness
  • Fluid drainage from the ear
  • Loss of balance
  • Fever of 100 °F or higher
  • Loss of appetite
  • Headache

client centered healthcare in a comfortable environment

Treating Ear infections

Oftentimes an ear infection will naturally correct itself, however, it is important to seek medical attention if the symptoms are severe and/or do not seem to be improving. Seek medical diagnosis and treatment for your child if they are less than 6 months old, the ear pain appears to be severe, you observe discharge of bloody fluid, pus, or fluid from the ear, and/or if they are irritable or sleepless following an upper respiratory infection or cold. Treatment options will vary from patient to patient, but typically consists of prescription antibiotics,OTC pain medication, and/or warm compresses.

client centered healthcare in a comfortable environment

Prevent Ear Infections

The best steps you can take to prevent ear infections from developing include the following:

  • Keep your ears clean
  • Keep your ears dry
  • Clean your hands or make sure your hands are clean when you touch your ears
  • Do not use swabs or Q-tips
  • Only swim in clean water

If you follow these steps, you will significantly reduce your risk of developing an ear infection.

Two Convenient Walk-In Clinics

time efficient primary & Urgent Care care

Your Time Matters. Choose Heritage.

We offer a range of services, including management of chronic disease, ongoing illness follow-up care, and if necessary, referral coordination to high value specialists. Our clinic offers same day primary care appointments and immediate walk-in availability and can provide you and your family with a range of health services, including urgent, acute, immediate, and walk in health care needs. We also provide services during early morning hours and after hours and during the weekend. To ensure you receive high quality care, our office utilizes state of the art facilities and equipment, including a large procedural room for performing procedures such as orthopedic splinting and/or wound repairs. Our clinic can also take on-site digital x-rays and work with local imaging centers to perform a wide array of diagnostic exams, including CT scans and/or ultrasound. We also perform a broad range of laboratory services for onsite and send out labs, and can perform gynecologic testing and exams, pregnancy tests, urinalysis, vaccines, rapid flu tests, and strep tests.

Advanced Primary & Urgent Care

Comprehensive Services.Choose Heritage.

We offer healthcare services for a wide range of issues, including diabetes, asthma, hypertension, and much more. For additional information about offered services, which range from health and wellness screenings, chronic disease management, and acute care management, please refer to the following, or call or visit our office.

the highest quality, cost effective and time efficient care possible

Cost of Care Transparency
at Heritage Urgent & Primary Care

A visit to the hospital or emergency room to treat an ear infection can cost a substantial amount of money and take much longer for you to receive the care you need. At Heritage Urgent & Primary Care, our board-certified providers can provide you with high-quality care in a timely and cost-effective manner. If you require health services and are concerned about the cost involved, please refer to the following overview of our clinic’s policies. If you have any additional questions concerning billing, insurance, and/or payment options, please contact our staff.

Understand Insurance and Medicare Medicaid

All visits are billed under Primary Care and Primary Care Copay. We accept Medicare and are In Network with most major insurance providers and are happy to provide you with a list of accepted providers to ensure you are covered. If co-payments are required by your insurance plan, this will need to be paid prior to your appointment before check in. If you are not able to pay your co-payment, it may be necessary to reschedule your appointment. It is also important to be aware that not all services are covered through insurance plans. If your insurance company determines that a service is not covered, it will be your responsibility to pay the remaining balance.

Out-of-Network and
Self-pay Accounts

If you are not covered by insurance, or if your provider is out of network, you will be responsible for the entire charge of the appointment. If you are not able to pay the full balance of your bill, please contact our billing office at 866-557-2612. We are committed to ensuring that you receive the care you need and will do our best to help set up a payment plan to cover the costs of your care.

Further Payment and
Insurance Information

You will need to provide your current insurance information and bring your insurance card with you to your first visit. We also ask that you bring your card to subsequent visits so we can update your records as needed. Our staff will also help ensure that you maximize your insurance benefits and will file your claims and provide any necessary information to your insurance company.

time efficient primary & Urgent Care care

Two Convenient Locations. Visit Heritage.

At Heritage Urgent & Primary Care, your health and quality of life are important to us, and we are committed to providing you with the care you need. To ensure you receive necessary care, we offer weekend, extended, and walk in flexibility, as well as 24-hour phone coverage for established Primary Care patients. Every effort will be made to attend to walk-in Urgent Care patients within 24 hours.

If you would like to learn more about our clinic, schedule an appointment to treat an ear infection, or if you require emergency care, please refer to our office and contact information provided below. We do encourage patients to schedule appointments ahead of time if possible, and for walk-in patients to call in advance if possible.