Teen & Adult Primary Care
Wake Forest & Raleigh Locations

Heritage 93r

Teen & Adult Primary Care
Wake Forest & Raleigh Locations

the highest quality, cost effective and time efficient care possible

Why Choose Heritage Urgent & Primary Care for You And Your Family Primary Care?

At Heritage Urgent and Primary Care, we are committed to helping you and your family with comprehensive support that extends beyond simply checking vitals, giving wellness exams, and treating ailments. As a Primary Care Service Provider, our clinic offers a comprehensive range of general healthcare needs, including pediatric care, family management, care management, specialty services like nutrition and behavioral health and much more. In addition to lowering your risk of developing health issues through preventative care supports, we also provide primary care support for patients with chronic conditions to help them manage symptoms and live a happier, healthier life.

There are a range of benefits associated with Primary Care, including lower spending, reduced health disparities, and better health outcomes. One of the most important features that our primary care clinics offer is continuity of care. Because we provide you with health care support as you age, we are able to establish a relationship with our patients and develop a thorough understanding of you and your family’s medical history. This level of support also allows us to better manage you and your family’s health needs, coordinate hospital visits, and assist you in navigating lifestyle changes.

Wake Forest, NC Location

620 Dr Calvin Jones Hwy, #212
Wake Forest, NC 27587
Phone (919) 761-5678
Fax (919) 761-5680

Monday - Friday

Raleigh, NC Location

13271 Strickland Rd. #120
Raleigh, NC 27613
Phone (919) 741-4677
Fax (919) 741-6349

Monday - Friday

Walk-in availability
Contact Heritage.

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the highest quality, cost effective and time efficient care possible

Putting CARE Back in Healthcare

At Heritage Urgent & Primary Care, we proudly offer client centered, efficient, value-based, high-quality healthcare in a comfortable environment. Our highly trained and professional staff are committed to providing you with care as quickly as possible, while still taking the time to listen to your concerns, answer your questions, and explain what treatment options are recommended for your particular case. To learn more about primary care or primary care services offered at our clinic, or to schedule an appointment, please refer to the following.

Patient-Centered Medical Home model

Responsibilities for Care

At Heritage Urgent & Primary Care, we work under a Patient-Centered Medical Home model. The patient-centered medical home model delivers care in a manner that is team-based, comprehensive, patient- centered, accessible, coordinated, and focused on safety and quality. We meet our patients where they are and treat everyone with compassion, dignity, and respect. By providing you with the care you need at the right place, the right time, and in a manner best suited to your needs, you will receive optimal health care tailored to your unique needs.

As your partners and providers in health care, we will do the following:

  • Ensure you are an active participant in your own health care
  • Listen to and answer your concerns and questions
  • Make sure you clearly understand all aspects of your health care, including treatment goals, medication management, and lab results
  • Develop an action plan and health goals that are attainable and easy to understand
  • Refer you to hospitals and specialists if needed and continue to follow the care you receive from these providers
  • Provide necessary care during office hours and help schedule appointments that work with your schedule
  • Provide educational materials to improve your ability to self-manage your care
  • Communicate with you as a partner in your care

As partners in your care, we ask that you commit to doing the following:

  • Play an active role in your health care
  • Prepare questions ahead of appointments and let us know if there is anything you do not understand or would like additional information about
  • Communicate any issues that are affecting your life and request needed supports
  • Collaborate with us as we develop your action plan and track your progress
  • Contact us directly if you require medical care (unless it is a medical emergency)
  • Provide us with any updates to your health or care you have received outside of our clinics
  • Fill prescriptions on time,and use them as directed
  • Communicate any negative reactions to prescription medication
  • Make sure your personal information and insurance information are up to date
  • Keep scheduled appointments

Two Convenient Walk-In Clinics

time efficient primary & Urgent Care care

Your Time Matters. Choose Heritage.

We offer a range of services, including management of chronic disease, ongoing illness follow-up care, and if necessary, referral coordination to high value specialists. Our clinic offers same day primary care appointments and immediate walk-in availability and can provide you and your family with a range of health services, including urgent, acute, immediate, and walk in health care needs. We also provide services during early morning hours and after hours and during the weekend. To ensure you receive high quality care, our office utilizes state of the art facilities and equipment, including a large procedural room for performing procedures such as orthopedic splinting and/or wound repairs. Our clinic can also take on-site digital x-rays and work with local imaging centers to perform a wide array of diagnostic exams, including CT scans and/or ultrasound. We also perform a broad range of laboratory services for onsite and send out labs, and can perform gynecologic testing and exams, pregnancy tests, urinalysis, vaccines, rapid flu tests, and strep tests.

Advanced Primary & Urgent Care

Comprehensive Services.Choose Heritage.

We offer healthcare services for a wide range of issues, including diabetes, asthma, hypertension, and much more. For additional information about offered services, which range from health and wellness screenings, chronic disease management, and acute care management, please refer to the following, or call or visit our office.

time efficient primary & Urgent Care care

Two Convenient Locations. Visit Heritage.

At Heritage Urgent & Primary Care, your health and quality of life are important to us, and we are committed to providing you with the care you need. To ensure you receive necessary care, we offer weekend, extended, and walk in flexibility, as well as 24-hour phone coverage for established Primary Care patients. Every effort will be made to attend to walk-in Urgent Care patients within 24 hours.

If you would like to learn more about our clinic and/or services, or if you require emergency care, please refer to our office and contact information provided below. We do encourage patients to schedule appointments ahead of time if possible, and for walk-in patients to call in advance if possible

the highest quality, cost effective and time efficient care possible

Cost of Care Transparency
at Heritage Urgent & Primary Care

A visit to the emergency room or hospital can cost a substantial amount of money and take much longer for you to receive the care you need. At Heritage Urgent & Primary Care, our board-certified providers can provide you with high-quality care in a timely and cost-effective manner. If you require health services and are concerned about the cost involved, please refer to the following overview of our clinic’s policies. If you have any additional questions concerning billing, insurance, and/or payment options, please contact our staff.

Insurance Participation
and Copays

At this time, we do not participate with any Medicaid plans. We do accept Medicare and are in-Network with most major insurance providers. Please note that HMO products are not in-network with our practice. As a courtesy, we file all claims as Primary Care and collect the Primary Care Copay as determined by your insurance plan.

If copays are required by your insurance plan, collection will take place prior to your appointment at check in. If you are not able to pay your copay at the time of service, it may be necessary to reschedule your appointment. It is also important to be aware that not all services are covered through insurance plans and if your insurance company determines that a service is not covered, the remaining balance is the patient’s responsibility. We encourage patients to pay balances at clinic level to avoid delay in account balance statuses.

Out-of-Network and
Self-pay Accounts

If you do not have active insurance coverage or if your provider is out of network, you will be responsible for the entire charge of the appointment and considered a self-pay account. Self-pay accounts follow a reduced fee schedule to make the cost for care affordable. Self-pay account balances are collected in full at the time of service. Please note that medical cost sharing plans do not qualify as healthcare coverage and will follow our self-pay fee schedule.

Further Payment and
Insurance Information

You will need to provide your current insurance information and bring your insurance card with you to your first visit. We also ask that you bring your card to subsequent visits so we can update your records as needed. Our staff will also help ensure that you maximize your insurance benefits and will file your claims and provide any necessary information to your insurance company.