Heritage Urgent & Primary Care Centers
Wake Forest & Raleigh Locations
What is Telehealth?
Telehealth and telemedicine both describe a way to deliver and get healthcare using telecommunications technology (phone, computer). If you hear that your medical professional is offering "live telehealth visits," it means you can now videochat your medical professional online!
What conditions can I get treated for via Telehealth?
- Upper Respiratory Infection
- Sore throat, tonsillitis
- Allergic Rhinitis
- Abdominal Pain
- Urinary Tract Infection
- Muscle Pain
- Rash, various Dermatitis
- Insect Bites
- Eye Infections
- Nausea/ Vomiting/ Diarrhea
- Age for visit 2 and up.
What equipment do I need to do a Telehealth visit?
At minimum, most patients will need a computer or mobile device with an integrated camera and microphone. If your device doesn't have a built-in microphone or webcam, you'll need to get those. You also need a decent internet connection that allows you to stream video.
Will it work with wifi?
Yes! As long as your wireless connection is strong enough. Your internet speeds should be at least 15mbps for uploads and 5mbps for downloads. You can check your internet speed by going to speedtest.net and clicking "Begin test."
I'm not very tech-savvy. Is Telehealth right for me?
We've had patients of all ages (and well into their 90's!) use our telehealth platform successfully. Have you ever used Skype or Facetime? Doing a virtual doctor's visit can be just as simple.
Will I be seeing a provider I don't know?
We are providing telehealth visits with established patients. We will do our best to schedule you with your primary provider if they are scheduled to work.
Can I get a prescription filled from the visit?
Yes! As long as your diagnosis doesn't require further in-person examination, your provider can simply electronically prescribe your medication and send it directly to the nearest pharmacy of your choice.
Will my insurance cover the visit?
Many insurance carriers provide coverage for Telehealth, including Aetna, BCBS, United Healthcare, Cigna, Humana, and now Medicare. However, you should always call your insurance and verify what your individual policy covers. We do not take Medicaid, and do offer self pay for uninsured.
Primary Care Services
Preventative Healthcare Services
Urgent & Immediate Care Services
Acute Care Injuries
Abscess Incision & Drainage
Allergy & Asthma Services
Foreign Body Removal
Laceration, Suturing, and Wound Care
Nausea, Vomiting, and Diarrhea
Orthopedic Fracture & Dislocation
Respiratory Illnesses & Infection
STD Testing & Pelvic Exams
Strep Test & Strep Throat
Urinary Tract Infections
Wake Forest, NC Location
620 Dr Calvin Jones Hwy, #212
Wake Forest, NC 27587
Phone (919) 761-5678
Fax (919) 761-5680
Raleigh, NC Location
13271 Strickland Rd. #120
Raleigh, NC 27613
Phone (919) 741-4677
Fax (919) 741-6349
Two Convenient Walk-In Clinics
time efficient primary & Urgent Care care
Your Time Matters. Choose Heritage.
We offer a range of services, including management of chronic disease, ongoing illness follow-up care, and if necessary, referral coordination to high value specialists. Our clinic offers same day primary care appointments and immediate walk-in availability and can provide you and your family with a range of health services, including urgent, acute, immediate, and walk in health care needs. We also provide services during early morning hours and after hours and during the weekend. To ensure you receive high quality care, our office utilizes state of the art facilities and equipment, including a large procedural room for performing procedures such as orthopedic splinting and/or wound repairs. Our clinic can also take on-site digital x-rays and work with local imaging centers to perform a wide array of diagnostic exams, including CT scans and/or ultrasound. We also perform a broad range of laboratory services for onsite and send out labs, and can perform gynecologic testing and exams, pregnancy tests, urinalysis, vaccines, rapid flu tests, and strep tests.
Advanced Primary & Urgent Care
Comprehensive Services.Choose Heritage.
We offer healthcare services for a wide range of issues, including diabetes, asthma, hypertension, and much more. For additional information about offered services, which range from health and wellness screenings, chronic disease management, and acute care management, please refer to the following, or call or visit our office.
time efficient primary & Urgent Care care
Two Convenient Locations. Visit Heritage.
At Heritage Urgent & Primary Care, your health and quality of life are important to us, and we are committed to providing you with the care you need. To ensure you receive necessary care, we offer weekend, extended, and walk in flexibility, as well as 24-hour phone coverage for established Primary Care patients. Every effort will be made to attend to walk-in Urgent Care patients within 24 hours.
If you would like to learn more about our clinic, schedule an appointment, or if you require emergency care, please refer to our office and contact information provided below. We do encourage patients to schedule appointments ahead of time if possible, and for walk-in patients to call in advance if possible.