Heritage Urgent & Primary Care Centers

Telehealth Appointments
Wake Forest & Raleigh, NC

An appointment is required for telehealth. Please call either the Wake Forest or Raleigh location to schedule accordingly.

Wake Forest Location
Phone (919) 761-5678

Raleigh Location
Phone (919) 741-4677

Telehealth Appointments
Wake Forest & Raleigh, NC

Telehealth and telemedicine both describe a way to deliver and receive healthcare using telecommunications technology (phone, computer). If you hear that your medical professional is offering "live telehealth visits," it means you can now video chat with your medical professional online!

What conditions can I get treated for via Telehealth?

  • Upper Respiratory Infection
  • Influenza
  • Sinusitis
  • Bronchitis
  • Sore throat, tonsillitis
  • Allergic Rhinitis
  • Urinary Tract Infection
  • Gout
  • Muscle Pain
  • Rash, various Dermatitis
  • Insect Bites
  • Eye Infections
  • Nausea/ Vomiting/ Diarrhea

What equipment do I need to do a Telehealth visit?

At minimum, most patients will need a computer or mobile device with an integrated camera and microphone. If your device doesn't have a built-in microphone or webcam, you'll need to get those. You also need a decent internet connection that allows you to stream video.

Will it work with wifi?

Yes! As long as your wireless connection is strong enough. Your internet speeds should be at least 15mbps for uploads and 5mbps for downloads. You can check your internet speed by going to speedtest.net and clicking "Begin test."

I'm not very tech-savvy. Is Telehealth right for me?

We've had patients of all ages (and well into their 90's!) use our telehealth platform successfully. Have you ever used Skype or FaceTime? Doing a virtual doctor's visit can be just as simple.

Will I be seeing a provider I don't know?

We are providing telehealth visits with established patients. We will do our best to schedule you with your primary provider if they are scheduled to work.

Can I get a prescription filled from the visit?

Yes! As long as your diagnosis doesn't require further in-person examination, your provider can simply electronically prescribe your medication and send it directly to the nearest pharmacy of your choice.

Will my insurance cover the visit?

Many insurance carriers provide coverage for Telehealth, including Aetna, BCBS, United Healthcare, Cigna, Humana, and now Medicare. However, you should always call your insurance and verify what your individual policy covers. We do not take Medicaid, but we do offer self-pay for the uninsured.

Wake Forest, NC Location

620 Dr Calvin Jones Hwy, #212
Wake Forest, NC 27587
Phone (919) 761-5678
Fax (919) 761-5680

Monday - Friday
Saturday
–

Raleigh, NC Location

13271 Strickland Rd. #120
Raleigh, NC 27613
Phone (919) 741-4677
Fax (919) 741-6349

Monday - Friday
Saturday
–

Walk-in availability
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Two Convenient Walk-In Clinics

time efficient primary & Urgent Care care

Your Time Matters. Choose Heritage.

We offer a range of services, including management of chronic disease, ongoing illness follow-up care, and, if necessary, referral coordination to high-value specialists. Our clinic offers same-day primary care appointments and immediate walk-in availability and can provide you and your family with a range of health services, including urgent, acute, immediate, and walk-in health care needs. We also provide services during early morning hours, after hours, and during the weekend. To ensure you receive high-quality care, our office utilizes state-of-the-art facilities and equipment, including a large procedural room for performing procedures such as orthopedic splinting and/or wound repairs. Our clinic can also take on-site digital X-rays and work with local imaging centers to perform a wide array of diagnostic exams, including CT scans and/or ultrasound. We also perform a broad range of laboratory services on-site and send out labs, and can perform gynecologic testing and exams, pregnancy tests, urinalysis, vaccines, rapid flu tests, and strep tests.

Advanced Primary & Urgent Care

Comprehensive Services.Choose Heritage.

We offer healthcare services for a wide range of issues, including diabetes, asthma, hypertension, and much more. For additional information about the services, which range from health and wellness screenings to chronic disease management and acute care management, please refer to the following or call or visit our office.

time efficient primary & Urgent Care care

Two Convenient Locations. Visit Heritage.

At Heritage Urgent & Primary Care, your health and quality of life are important to us, and we are committed to providing the care you need when you need it. To make our services as accessible and convenient as possible, we offer weekend and extended hours, walk-in availability, and 24-hour phone coverage for established Primary Care patients. We also make every effort to see walk-in Urgent Care patients within 24 hours.

If you would like to learn more about our clinic, schedule an appointment, or find information about emergency care, please refer to the office and contact information below. Whenever possible, we encourage patients to schedule appointments in advance. Walk-in patients are also encouraged to call ahead when possible.