We now provide COVID-19 consultation and testing. Please call to schedule your appointment. We are now offering Curbside Medical Service!

As the situation around the 2019 Novel Coronavirus (COVID-19) continues to develop, our paramount concern has been for the health and safety of our clients and associates for this reason we will temporarily adjust our clinic hours, now closing at 6 pm during the week to allow for nightly deep cleaning of our facilities. As news continues to develop rapidly, we’re sharing the latest on the virus and how Heritage Urgent & Primary Care, the NC Dept. of Health and the CDC are responding.

We now provide COVID-19 consultation and testing. Please call to schedule your appointment. We are now offering Curbside Medical Service!

Heritage Urgent & Primary Care Centers

Urgent & Emergency Care
Wake Forest & Raleigh Locations

Heritage 66r

Urgent & Emergency Care
Wake Forest & Raleigh Locations

the highest quality, cost effective and time efficient care possible

Choose Heritage Urgent & Primary Care for Your
Urgent & Emergency Care
in Wake Forest & Raleigh

At Heritage Urgent and Primary Care, our highly-qualified staff are ready to provide you with care performed in top-notch facilities should a severe illness, injury, or urgent medical condition occur, provided your issue is not risking disability or life threatening.

To ensure that you receive the care you need in an efficient manner, it is important to be prepared if an emergency should occur. You should keep an updated list of your medical history, including recent lab work, serious illnesses, and previous surgeries, as well as any medications you are currently taking and allergies you have. You should also be prepared to explain why you are seeking care, providing as much detail as possible. By sharing what issue or issues occurred, what precipitated the event, where the event happened, and how long ago the event happened, we will be better able to identify your needs and provide you with proper emergency care.

Wake Forest, NC Location

620 Dr Calvin Jones Hwy, #212
Wake Forest, NC 27587
Phone (919) 761-5678
Fax (919) 741-6439

Raleigh, NC Location

13271 Strickland Rd. #120
Raleigh, NC 27613
Phone (919) 741-4677
Fax (919) 741-6439

Walk-in availability
Contact Heritage.

the highest quality, cost effective and time efficient care possible

Putting CARE Back in Healthcare

Injuries, illnesses, and accidents can happen at any time. When they do, many people go the emergency room to receive care, when in many cases the same level of high-quality care could be provided by a provider at a walk-in or urgent care clinic. At Heritage Urgent & Primary Care, we proudly offer client centered, efficient, value-based, high-quality healthcare in a comfortable environment. Our highly trained and professional staff are committed to providing you with care as quickly as possible, while still taking the time to listen to your concerns, answer your questions, and explain what treatment options are recommended for your particular case. To learn more about emergency and emergency care services offered at our clinic, or to schedule an appointment, please refer to the following.

client centered healthcare

When to Seek Urgent & Immediate Care

If you are experiencing any of these symptoms or illnesses, Heritage Urgent & Primary Care can provide you with the care you need:

  • Minor injuries, such as minor broken bones, sprains, minor cuts, minor burns, and backpain
  • Common illnesses, such as the flu, colds, sore throats, earaches, low-grade fevers, and migraines
  • Allergic reaction
  • Vomiting, nausea, and/or persistent diarrhea
  • Painful urination
  • Ear infection

know the difference

When to Call 911 or Go to the Emergency Room

Although we can provide a wide range of medical services to address your needs, there are times when immediate emergency care is required. If you are experiencing any of the following, contact 911 or visit an emergency room right away:

  • Choking
  • Difficulty breathing or stopped breathing
  • Head injury followed by confusion, fainting, or passing out
  • Injury to neck or spine, especially if there is inability to move or loss of feeling
  • Severe burn
  • Severe allergic reaction
  • Deep wound
  • Severe chest pain or pressure
  • Seizure that lasted 3-5 minutes
  • Suddenly not able to speak, see, walk, or move
  • Poisoning or overdose of alcohol or drugs
  • Suicidal thoughts

Two Convenient Walk-In Clinics

time efficient primary & Urgent Care care

Your Time Matters. Choose Heritage.

We offer a range of services, including management of chronic disease, ongoing illness follow-up care, and if necessary, referral coordination to high value specialists. Our clinic offers same day primary care appointments and immediate walk-in availability and can provide you and your family with a range of health services, including urgent, acute, immediate, and walk in health care needs. We also provide services during early morning hours and after hours and during the weekend. To ensure you receive high quality care, our office utilizes state of the art facilities and equipment, including a large procedural room for performing procedures such as orthopedic splinting and/or wound repairs. Our clinic can also take on-site digital x-rays and work with local imaging centers to perform a wide array of diagnostic exams, including CT scans and/or ultrasound. We also perform a broad range of laboratory services for onsite and send out labs, and can perform gynecologic testing and exams, pregnancy tests, urinalysis, vaccines, rapid flu tests, and strep tests.

Advanced Primary & Urgent Care

Comprehensive Services.Choose Heritage.

We offer healthcare services for a wide range of issues, including diabetes, asthma, hypertension, and much more. For additional information about offered services, which range from health and wellness screenings, chronic disease management, and acute care management, please refer to the following, or call or visit our office.

the highest quality, cost effective and time efficient care possible

Cost of Emergency Care Transparency
at Heritage Urgent & Primary Care

A visit to the emergency room or hospital can cost a substantial amount of money and take much longer for you to receive the care you need. At Heritage Urgent & Primary Care, our board-certified providers can provide you with high-quality care in a timely and cost-effective manner. If you require health services and are concerned about the cost involved, please refer to the following overview of our clinic’s policies. If you have any additional questions concerning billing, insurance, and/or payment options, please contact our staff.

Understand Insurance and Medicare Medicaid

All visits are billed under Primary Care and Primary Care Copay. We accept Medicare and are In Network with most major insurance providers and are happy to provide you with a list of accepted providers to ensure you are covered. If co-payments are required by your insurance plan, this will need to be paid prior to your appointment before check in. If you are not able to pay your co-payment, it may be necessary to reschedule your appointment. It is also important to be aware that not all services are covered through insurance plans. If your insurance company determines that a service is not covered, it will be your responsibility to pay the remaining balance.

Out-of-Network and
Self-pay Accounts

If you are not covered by insurance, or if your provider is out of network, you will be responsible for the entire charge of the appointment. If you are not able to pay the full balance of your bill, please contact our billing office at 866-557-2612. We are committed to ensuring that you receive the care you need and will do our best to help set up a payment plan to cover the costs of your care.

Further Payment and
Insurance Information

You will need to provide your current insurance information and bring your insurance card with you to your first visit. We also ask that you bring your card to subsequent visits so we can update your records as needed. Our staff will also help ensure that you maximize your insurance benefits and will file your claims and provide any necessary information to your insurance company.

time efficient primary & Urgent Care care

Two Convenient Locations. Visit Heritage.

At Heritage Urgent & Primary Care, your health and quality of life are important to us, and we are committed to providing you with the care you need. To ensure you receive necessary care, we offer weekend, extended, and walk in flexibility, as well as 24-hour phone coverage for established Primary Care patients. Every effort will be made to attend to walk-in Urgent Care patients within 24 hours.

If you would like to learn more about our clinic and/or emergency care services, or if you require emergency care, please refer to our office and contact information provided below. We do encourage patients to schedule appointments ahead of time if possible, and for walk-in patients to call in advance if possible.